Privacy policy

This policy explains how Sphere Remodeling, doing business as Nevada Slide – Glass, Door & Repair (“Nevada Slide,” “we,” “us”), collects, uses and protects information when you visit nevadaslide.com, fill out a form, call, text or email us, or hire us for sliding glass door, glass, window, screen or pet door work in the Las Vegas area.

Information We Collect

• Information you give us: your name, phone number, email address, service address or ZIP code, details and photos of your door or window, and the messages you send us.
• Job and billing records: estimates, invoices, appointment dates and payment records. Card payments are handled by our payment processors; we do not store full card numbers.
• Information collected automatically: cookies and similar technologies record things like the pages you view, the ad you clicked, your device and browser type, and your approximate location.

How We Use Information

• To answer your request, give you a price range or quote, and schedule and complete the work.
• To contact you by phone, text message or email about your request, appointment, job, invoice or warranty.
• To order materials for your job, keep business and tax records, and comply with the law.
• To understand how our website is used and measure how well our advertising works.

Text Messages (SMS)

When you give us your mobile number on our website, or text us at 725-329-2653, you agree to receive text messages from Nevada Slide about your request, such as quotes, scheduling, appointment reminders, job updates and customer service.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to stop receiving texts at any time. Reply HELP for help, or call 725-329-2653.
• Agreeing to receive texts is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. Your mobile number is shared only with the service providers that deliver our calls and texts for us.

How We Share Information

We do not sell your personal information. We share it only:

• with service providers that work for us, such as our phone and texting provider, email, accounting and invoicing software, payment processors, and website hosting;
• with suppliers, only the job details needed to order materials for your job; and
• when required by law, or to protect our rights and the safety of others.

Advertising, Analytics & Measurement

We use Google Analytics, Google Ads and Meta (Facebook) advertising tools to understand how visitors use our website and to measure how well our ads perform. These tools may use cookies and similar technologies to collect information such as the pages you view, the ad you clicked, your device and browser type, and your approximate location.

When you submit a quote or contact form, we may send Google your email address and phone number in hashed (one-way encrypted) form so Google can match your inquiry to an ad you interacted with. Google does not receive your unencrypted contact details, and this is used only to measure ad performance, not to market to you.

You can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, manage personalized Google ads at myadcenter.google.com, and opt out of Google Analytics with the Google Analytics opt-out browser add-on. You can also block or delete cookies in your browser settings.

Keeping Your Information

We keep job and billing records as long as needed for warranty, tax and legal purposes, and protect them with reasonable safeguards. No method of storage or transmission is completely secure.

Your Choices

• Reply STOP to any text to stop texts, or ask us to stop calling or emailing you.
• Ask to see, correct or delete the information we hold about you by emailing info@nevadaslide.com or calling 725-329-2653. We may keep records we are required to keep by law.
• Nevada residents: we do not sell personal information. You may still send a request to info@nevadaslide.com.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy. The date at the top shows when it last changed.

Contact Us

Sphere Remodeling dba Nevada Slide – Glass, Door & Repair
Las Vegas, Nevada
Phone or text: 725-329-2653
Email: info@nevadaslide.com